Basic IT Support Certification

Core Courses:

1. Computer Hardware Fundamentals

2. Operating Systems (Windows, macOS, Linux)

3. Network Fundamentals (TCP/IP, DNS, DHCP)

4. Cybersecurity Essentials

5. Help Desk and Support Services

Specialized Courses:

1. CompTIA A+ Certification

2. CompTIA Network+ Certification

3. CompTIA Security+ Certification

4. Cisco CCNA Certification

5. Microsoft Certified Solutions Expert (MCSE)

Software-Specific Courses:

1. Microsoft Office Suite Certification

2. Google Workspace Certification

3. Adobe Creative Cloud Certification

4. Database Management Systems (DBMS) Certification

5. Virtualization Software Certification (VMware, VirtualBox)

Industry-Specific Courses:

1. Healthcare IT Support Certification

2. Financial Services IT Support Certification

3. Retail IT Support Certification

4. Manufacturing IT Support Certification

5. Government IT Support Certification

Soft Skills Courses:

1. Communication and Interpersonal Skills

2. Problem-Solving and Troubleshooting

3. Time Management and Organization

4. Customer Service and Support

5. Teamwork and Collaboration

Certification Levels:

1. Basic IT Support Certification (3-6 months)

2. Intermediate IT Support Certification (6-12 months)

3. Advanced IT Support Certification (1-2 years)

4. Expert IT Support Certification (2+ years)

Elective Courses:

1. Cloud Computing Certification

2. Data Analytics and Visualization Certification

3. Artificial Intelligence (AI) and Machine Learning (ML) Certification

4. Internet of Things (IoT) Certification

5. IT Project Management Certification

Target Audience:

- IT Support Specialists

- Help Desk Technicians

- Network Administrators

- Computer Systems Analysts

- Business Owners and Entrepreneurs

Benefits:

- Enhanced IT support skills and knowledge

- Improved job prospects and career advancement

- Developed skills in industry-standard software and technologies

- Increased understanding of cybersecurity principles

- Certification recognized by employers and industries

By offering these comprehensive courses, Simply Skills Development NPC equips individuals with the skills and knowledge to excel in IT support roles.

Additional Advanced Courses:

1. CompTIA CASP+ Certification

2. Cisco CCNP Certification

3. Microsoft Certified Azure Solutions Architect Expert

4. AWS Certified Solutions Architect - Associate

5. ITIL Foundation Certification